FBA Imports Pty Ltd is a wholly owned Australian Company.
The Company has been in operation for over 15 years, established in 1990.
From humble beginnings as a small operator, today FBA has developed into a well recognised brand in quality affordable housewares both in the Australian and New Zealand Markets.
FBA imports Pty Ltd has invested in approximately 350,000 sq ft of warehousing, showroom and office facilities in order to offer the best possible service in the industry.
Our head office and wholesale department is located in Victoria, where our full range of items is displayed. The extensive warehouse and distribution facilities allow us to implement packaging procedures, dispatch orders promptly to local metropolitan areas. Our company’s infrastructure together with our existing national coverage and service gives us the necessary experience required for local, interstate and international orders.
Quality policy
It is the policy of FBA Imports to maintain the highest level of excellence in the distribution of the products we supply. The company is committed to a quality system based on our own stringent standards.
The total commitment of management and staff at FBA Imports is to ensure that we meet the needs of our customers at all times.
We are consistently striving to be the best and we won’t stop there!!
Mission Statement
“FBA Imports is a customer driven importer of value for money products that enable our customers to satisfy the needs and wants of their customers and generate optimum financial contribution to their business”
Values
We are customer driven – listening to and understand our customers’ needs: responding with urgency, flexibility and honesty. We accept ownership and responsibility for our customers’ issues.
We are trend setters – sourcing and selling the highest value for money products available across the world. We develop timely product ranges that maximise customer satisfaction whilst being professional, thorough and timely in our approach to business.
We act with energy – we are positive and passionate about our business, displaying the drive, confidence and the readiness to adapt or change.
We are one team – and will win as a team. We all understand and play our part in achieving the overall business goals, taking responsibility for issues that will affect the team.
Structure drives performance
- In 2003 FBA Imports management committed to restructuring the company.
- The restructure has delivered a clear focus on our key growth markets.
- It has delivered a better management focus and provides for the implementation of new strategic positioning for our business into the high end markets as we move forward.
Our people
- FBA Imports has a talented and dedicated team who are empowered to provide our suppliers and customers with the tools to deliver outstanding results and grow our business value.
- Our objective is to ensure that our business is well positioned to capture and fund future growth in a challenging market.
- Our team understands the importance of delivering on our promises.
|
